Get Demo
Start Product Tour
Get Demo
Resources
Resources
Education & Training

K2view GenAI Data Fusion RAG tools

Ground your GenAI apps
with real-time enterprise data

Grow sales and customer intimacy with Retrieval-Augmented Generation (RAG) tools that increase LLM response accuracy while reducing AI hallucinations.

RAG tool
Get a Demo

Why's it so hard to deliver value
from enterprise generative AI apps?

1-Feb-07-2024-12-03-25-3826-PM

LLMs lack your
business data

LLMs are generic, trained on dated, publicly available information.
2-Feb-07-2024-12-03-51-6348-PM

Retraining or fine-tuning
is cost-prohibitive

Retraining LLMs with business data costs millions of dollars every time.
3-Feb-07-2024-12-03-56-6775-PM

LLMs can generate
false information

LLM hallucinations damage your reputation and customer trust.

Make your data GenAI-ready

K2view RAG tools provide a 360° view of your enterprise data. Data products retrieve your structured operational data in real time, and inject it into LLMs via contextual prompts – for accurate recommendations, information, and content users can trust.

RAG tool in action
RAG tool - Ingesting and unifying data in real time

01

Ingest and unify your data
in real time

K2view RAG tools extend retrieval-augmented generation to include structured enterprise data. Its data product platform ingests and integrates multi-source operational data by business entity (customer, product, supplier, etc.), to create a real-time 360° view of each one. It features:

  • Dozens of built-in connectors, to practically any app or database

  • Code-free matching, deduping, and transformations

  • Inflight data cleansing

RAG tool - Organizing the data for GenAI retrieval

02

Organize your data for GenAI retrieval

K2view Data Product Platform stores the unified 360° data for each entity in its own high-performance Micro-Database™ featuring:

  • Up to 90% compression

  • Continuous sync with underlying source systems

  • Management on commodity hardware, to the tune of billions, concurrently

Learn about our patented Micro-Database technology

RAG tool - Protecting the data

03

Protect your data

K2view ensures that your GenAI app users see only the data they're meant to see. 

  • Role-based access controls prevent unauthorized access.
  • Dynamically data masking protects PII.
  • Individually encrypted Micro-Databases nullify mass data breaches.
RAG tool - Generating context-rich prompts

04

Generate context-rich prompts

K2view GenAI Data Fusion is a set of RAG tools designed to create context-rich prompts that enrich the original user prompt, for more accurate and personalized LLM responses.

  • Micro-Database queries are auto-generated based on user prompts.

  • Queries are answered in milliseconds.

  • User prompts are enriched with relevant context from underlying business systems.

Gartner D&A Summit 2024

Put generative AI to work with real-time enterprise data

Watch our CEO, Ronen Schwartz, and Chief Evangelist, Hod Rotem, demonstrate K2view GenAI Data Fusion, the first RAG tools to ground AI apps with enterprise data — for more personalized and profitable customer interactions.

Powering transformative generative AI
use cases with your enterprise data

RAG tools for GenAI chatbots

RAG chatbots

Elevate the user experience and reduce customer care costs by increasing higher first contact resolution rates.
RAG tool for GenAI email marketing

Email marketing via RAG

Generate hyper-personalized email campaigns to strengthen your customer relationships and grow your business.
Rag tool for GenAI fraud detection

Fraud detection with RAG

Identify suspicious activity in customer accounts based on real-time transactions, behavior profiles, and historical data.

Experience 360° Retrieval-Augmented Generation

Get a Demo

Frequently Asked Questions

What are RAG tools?

Retrieval-augmented generation is a generative AI framework designed to ground LLMs with a company's internal data, typically docs stored in knowledge bases. These docs can include procedures, policies, product documentation, how-to manuals, and more.

Each document's text is converted into numeric vectors that capture textual meanings and inter-relationships. The vectors are stored in a vector database, enabling the LLMs to quickly search for the most appropriate docs to a customer's prompt.

K2view RAG tools, a.k.a. GenAI Data Fusion, uniquely add structured data to the mix, by injecting all the relevant data associated with a single business entity (customer, device, or order) into the model, for more personalized and meaningful responses.

How do RAG tools leverage structured data for augmenting LLMs?

To leverage the vast amounts of insights and knowledge stored in your structured data, K2view RAG tools, a.k.a. GenAI Da Fusion, use a structured data retriever.

The structured data retriever ingests, unifies, cleanses and transforms multi-source enterprise data, and then injects it into the LLM via contextual prompts in real time. It also employs dynamic data masking and role-based access controls to ensure that users see only the data that they're meant to see.

Can RAG tools be used with both structured and unstructured data?

Yes, RAG tools can work with both structured and unstructured data.

A RAG workflow can be created to invoke a structured and an unstructured data retriever, and then merge the responses from both, into a prompt that grounds the LLM.

Retrieval-augmented generation is ideal for customer-centric use cases – like answering questions through a RAG chatbot, or generating cross-/up-sell recommendations for call center agents – where customer context is critical for providing accurate and personalized responses.

Augmenting your LLM with your company's internal docs is great for use cases like competitive, financial, or market analyses, RFP response generation, and more.

If we have millions of customers, will we have millions of Micro-Databases?
And, how costly will this be to manage?

The answer to the first question is, "Yes". The data for every one of your customers is stored in its own high-performance Micro-Database.

The K2view platform is cost-effective because the Micro-Databases are compressed by up to 90% and require minimal CPU for processing. Also, billions of Micro-Databases can be managed concurrently over commodity hardware.

How are Micro-Databases physically stored?

Micro-Databases can be stored in the private/ public cloud database of your choice, including: Microsoft Azure Blob Storage, Amazon S3, and Google Cloud Storage.

On-prem data stores, such as Cassandra and PostgreSQL, are also supported.

How do Micro-Databases sync with underlying source systems?

The Micro-Database has a built-in, sophisticated data synchronization mechanism that lets you configure user-defined sync rules at the field level.

These sync rules enable you to fully control how and when the Micro-Database is updated from the underlying source systems.

For example, Micro-Database fields whose values rarely change (e.g., address) can by synced infrequently, while quick-changing transactional data may be synced via real-time streaming events (e.g., CDC updates). Yet others can be refreshed on demand, whenever the Micro-Database is queried.

What impact does the Micro-Database sync have on my source systems?

Very little, regardless of the data integration methods used to sync the Micro-Database:

  • Streaming, messaging, or CDC methods "push" data updates to the Micro-Database without impacting the source systems at all.  
  • JDBC queries or APIs, that are invoked against the data sources, "pull" Micro-Database updates for a specific entity. They hardly impact the source systems due to the low compute required to perform a simple query for a single entity.

 

gdpr
california
pci
iso