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Operational Intelligence

Gain split-second insights to drive business outcomes

Operationalize insights to drive impact

Operationalize insights to drive impact

Real-time data integration

Real-time data integration

Open and extensible

No-code tooling

Open and extensible

Open and extensible

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Operational Intelligence Platform

Empowering swift business decisions
with fresh analytical insights

Real-time
Decision-making

Updates of analytical insights facilitate quicker decision-making based on the most up-to-date data

Improved Customer Experience

Sync customer analytic insights in operational systems, personalize business services, products, and interactions more effectively

Operational Efficiency & Agility

Improve agility of business operations by reducing  manual labor and enhancing data accuracy

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Gain split-second insights

BUSINESS ENTITY APPROACH

Ingest and deliver data by business entities

K2view operational intelligence platform fully supports stream and message-based data integration for processing data in motion.

  • K2view can process billions of incoming events per day
  • K2view can resolve incoming data streams to the right business entity, in real time, and on a massive scale
  • Data masking, transformation, enrichment, and orchestration are applied in flight
Operational intelligence platform: Business entity approach
Operational intelligence platform: Real-time data integration

REAL-TIME DATA-INTEGRATION

Timely decision-making

K2view fully supports stream and message-based data integration for processing data in motion.

  • K2view operational intelligence platform can process billions of incoming events per day.
  • K2view can resolve incoming data streams to the right business entity, in real time, and on a massive scale.
  • Data masking, transformation, enrichment, and orchestration are applied in flight.

REVERSE ETL OPERATIONALIZE INSIGHTS

Closed-loop decision-making using Reverse ETL

Analytical insights  can be ingested from a data warehouse or data lake back into operational databases, SaaS applications, or other systems of record to drive impact.

  • Insights generated by any BI application and/or AI engine enrich the business entity data model.
  • K2view proactively delivers these insights to any operational user or system.
  • A built-in CDC publisher can post changes made to the business entity data, as they occur, to authorized CDC consumers.
Operational intelligence platform: Reverse ETL

Under the hood: How it works

Operational Intelligence platform in action

Operational Intelligence Platform in action

Organizations make real-time, data-driven decisions, improve operational efficiency, mitigate risks, enhance customer experiences, and achieve a competitive advantage.

1

Integrate data in real-time and update business entity 

2

Invoke analytical/ AI /decision engines in real-time

3

Enrich business entity data with real-time insights

4

Deliver the insights to relevant users/ systems in real time

5

Update the source systems accordingly with the insights

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Experience real-time Operational Intelligence Platform

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Industry use cases

Real-Time Insights and Actions

Finance
Healthcare
Telco

Challenges

With the ever-evolving landscape of financial markets, the need for real-time risk management and fraud detection is paramount.

Solution

K2view Operational Intelligence monitors huge amounts of financial data in real-time, swiftly identifying anomalies and potential fraud.

Benefits

Operational Intelligence Platform translates into enhanced security, reduced fraud losses, and a more stable financial environment for both institutions and their clients.

Operational intelligence platform for finance

Challenges

With the constant influx of patient data, medical equipment, and hospital operations, healthcare providers face the challenge of optimizing care coordination, resource allocation, and patient outcomes.

Solution

K2view Operational Intelligence can provide a real-time view of a patient’s medical history, drug prescriptions, allergic reactions to medication, etc.

Benefits

Operational Intelligence Platform enables HMOs and medical practitioners to provide the most suitable treatments, drugs, and services to their patients.

Operational intelligence platform for healthcare

Challenges

In the highly competitive Telco industry, preventing customer churn is a top priority. The ability to predict and address potential churn in real-time is crucial.

Solution

Operational Intelligence Platform integrates real-time data from multiple sources, and invokes an AI engine to predict churn likelihood. Propensity to churn insights drive immediate action for proactive customer retention.

Benefits

Implementing the K2view Operational Intelligence solution results in reduced churn rates, enhanced customer satisfaction, and improved customer retention.

Operational intelligence platform for telecommunications
Finance

Challenges

With the ever-evolving landscape of financial markets, the need for real-time risk management and fraud detection is paramount.

Solution

K2view Operational Intelligence monitors huge amounts of financial data in real-time, swiftly identifying anomalies and potential fraud.

Benefits

Operational Intelligence Platform translates into enhanced security, reduced fraud losses, and a more stable financial environment for both institutions and their clients.

Healthcare

Challenges

With the constant influx of patient data, medical equipment, and hospital operations, healthcare providers face the challenge of optimizing care coordination, resource allocation, and patient outcomes.

Solution

K2view Operational Intelligence can provide a real-time view of a patient’s medical history, drug prescriptions, allergic reactions to medication, etc.

Benefits

Operational Intelligence Platform enables HMOs and medical practitioners to provide the most suitable treatments, drugs, and services to their patients.

Telco

Challenges

In the highly competitive Telco industry, preventing customer churn is a top priority. The ability to predict and address potential churn in real-time is crucial.

Solution

Operational Intelligence Platform integrates real-time data from multiple sources, and invokes an AI engine to predict churn likelihood. Propensity to churn insights drive immediate action for proactive customer retention.

Benefits

Implementing the K2view Operational Intelligence solution results in reduced churn rates, enhanced customer satisfaction, and improved customer retention.

K2view Operational Intelligence Platform Capabilities

Any data source

Connectors to hundreds of data sources and applications

Real-time data ingestion

Multi-source, real-time data ingestion and unification via streaming and messaging 

Real-time data delivery

Real-time data delivery styles, including CDC, streaming, and messaging 

Real-time analytics

Invoking analytical engines, AI engines, and decisions in real-time

Real-time action

Triggering action based on real-time insights, such as alerts and notifications

 

Reverse ETL

Orchestrating updates to operational systems based on the real-time insights

No-code tooling

Varying levels of data engineering expertise, including "citizen" engineers

Data product approach

Collect, process, and serve data by business entities - in real time

Learn more about
Operational Intelligence

K2View Resources_Upper Banner_ Data Products

THE COMPLETE HANDBOOK

Data Products 101:
What is a data product, and why you should care

Read More
Next-gen ETL/ELT data delivery

whitepaper

Next-gen ETL/ELT data delivery

Get Whitepaper
Reverse ETL

blog

What is Reverse ETL?

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with an interactive walkthrough

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