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cellcom@150x-8-1

CASE STUDY

Cellcom combines GenAI and customer data to improve customer service

Boost call center efficiency and customer satisfaction with GenAI and enterprise data

Victor Malka cellcom

Victor Malka

Chief Information Officer, Cellcom

"We’re very proud of our GenAI innovation in partnership with K2view. It allows us to combine GenAI and customer data to transform customer service, and deliver real business value faster than ever."

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