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Customer data is ingested from the source systems and organized in the customer data hub by customer entities
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Each entity's data is unified, cleansed, and masked - always ready for trusted use
- Customer entities are kept fresh, according to your sync policies
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Customer data is accessible in milliseconds. Ideal for real-time operational use cases
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Customer 360 Data Platform serves as a single point of access to customer data, with built-in role-based access control (RBAC)
- Data quality and compliance are enforced on the fly, to ensure that customer data is fully governed
- Customer data can be virtualized, persisted or both - based on business needs - and requires minimal, commodity hardware, on-premises or on-cloud.
Achieve customer 360 in weeks
Deliver fresh, clean, and complete customer data in real time, at massive scale

Real-time and always-fresh
Real-time data integration
- Customer data is integrated and unified in real-time, without requiring any coding
- Holistic view of the customer is comprised of all customer transactions, interactions, and master data
- Customer data is continually synced based on your business needs
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unlimited data sources
100s of connectors to all data sources
- Out-of-the-box connectors to legacy systems, on-premise applications, and modern SaaS apps
- Integration to all database types: relational and non-relational DBs, structured and unstructured files
- Custom connectors can be easily configured per need
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single source of customer truth
Customer golden record
- Customer data is matched, cleansed, and normalized into a complete golden record, in real time
- "Golden Record" matching rules and thresholds are defined by SMEs, code free
- Customer entities are assigned to a hierarchy, such as ‘Banking Household’ in real-time, according to configurable business rules

Data quality and compliance
Built-in data governance
- Dynamic data masking and consent management for data privacy compliance
- Data quality and compliance enforced on the fly to ensure that customer data is trustworthy
- Token-based RBAC (Role Based Access Control) ensures customer data is only accessible to authorized data consumers

Works in your tech stack
Open, modular, flexible
- Open platform integrates with your data infrastructure
- Deploys in a data fabric architecture, data mesh architecture, or as a data hub.
- Deploys in cloud, on-premise, or hybrid environments.
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NO-CODE TOOLING
Code-free data transformation and data delivery
- Built-in, no-code tools to define, test, and debug data transformations, with dozens of prebuilt functions
- No-code web service generator, providing an API to customer data in any required response structure
- Customer data is also accessible via SQL, JMS, CDC, and Kafka
K2view Customer 360
Platform key capabilities
Complete Data
Unified customer data: interactions, transactions, and master data
Real-Time Data
Real-time integration of structured and unstructured data
Data Orchestration
Data orchestration to unify and deliver trusted customer data services
Golden Record
Customer data matched, cleansed, and normalized into a Golden Record
Data Governance
Data masking and governance for data privacy compliance
Democratize Access
Customer data instantly accessible to authorized consuming apps
Data Services
Customer data services auto-generated, debugged, and deployed, in minutes
Data Privacy
Data encryption at the customer record level for maximum security