The challenge of enterprise data for GenAI
Enterprise data is essential for grounding GenAI applications, enabling LLMs to generate accurate and personalized responses. But success requires more than just access to data, it demands information that is integrated, governed, and structured for intelligent use.
Real-Time data retrieval
Real-Time data retrieval
For GenAI applications to provide trusted answers, they must access the most current business data. Whether it's a billing inquiry, a recent transaction investigation, or a service update, outdated information leads to wrong answers. K2view delivers up-to-date, real-time data to GenAI applications to ensure every response reflects the latest business reality.
Real-time data integration
Real-time data integration
Enterprise data is spread across dozens of disconnected systems - CRM, ERP, billing, support, and more. To make it useful for AI, K2view integrates, cleans, and harmonizes the data real time, as it's queried.
Metadata and semantic enrichment
Metadata and semantic enrichment
The success of AI hinges on its ability to understand the meaning of the data it uses. K2view enriches your data with metadata — including descriptions, relationships, lineage, and context — so GenAI applications can reliably interpret and retrieve the right information, delivering consistent, relevant results.
Data governance
Data governance
As AI becomes embedded in enterprise workflows, enforcing data security, quality, and compliance is critical. K2view enforces robust data governance to prevent exposure of sensitive information, ensure proper access controls, and maintain full visibility into data usage - protecting trust, security, and regulatory compliance.
Customer data isolation
Customer data isolation
Data security is paramount in any AI-driven application, especially when dealing with sensitive customer information like account details, purchase history, or support interactions. K2view ensures each user accesses only their own data, preventing unauthorized exposure or leakage of private information into LLMs.
Pelephone elevates customer experience with K2view GenAI Data Fusion
"For a GenAI-powered chatbot to be smart and effective, a GenAI-ready data infrastructure is required. That’s where K2view enters the picture."
"For a GenAI-powered chatbot to be smart and effective, a GenAI-ready data infrastructure is required. That’s where K2view enters the picture."
Cellcom combines GenAI and customer data to improve customer service
"K2view GenAi allows us to combine GenAI and customer data to transform customer service, and deliver real business value faster than ever."
"K2view GenAi allows us to combine GenAI and customer data to transform customer service, and deliver real business value faster than ever."
"K2view has a unique approach of integrating enterprise data with the LLMs advantage"
Accessible in ms
Accessible in milliseconds, by authorized data consumers, to ensure conversational latency response.
In sync
Data is synced from source systems based on your policies, ensuring it is always fresh and up-to-date. This allows your GenAI applications to deliver trusted responses.
Secured
The data is secured with its own, unique encryption key, and isolated at the business entity level, ensuring that each user can access only their own data.
Compliant
LLM access to sensitive data must be controlled. Our technology ensures users can only access their own data, preventing private data from leaking into LLMs.
Cached
The data can be cached into memory, persisted, or virtualized, for optimal performance and minimal overload.
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