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AI EVALUATION AND OBSERVABILITY PLATFORM

Evaluate AI outcomes in their operational context

K2view scores every interaction across configurable dimensions, captures the context and execution behind each outcome, and lets teams replay production cases for root cause analysis and regression evaluation.
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Why does AI behavior change in production?

Because LLMs are non-deterministic, and the conditions they rely on can change after deployment.

K2view AI Evaluation & Observability Platform captures the point-in-time operational context and execution behind each interaction, so teams can investigate failures with the exact conditions that produced them.

Evaluate before deployment.
Improve with production evidence.

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Evaluate AI behavior before deployment

Generate synthetic cases, including multi-turn interactions, and run them against golden answers to identify regressions. Score outcomes across configurable dimensions to assess behavior beyond regression checks.

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Evaluate and observe production behavior

Apply configurable evaluation dimensions to live interactions and surface low scores or anomalous behavior. Monitor production signals with context, tools, subagents, latency, tokens, and cost.

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Investigate failures and prevent regressions

Package production interactions with their original context and configuration, replay them in a lower environment for root cause analysis, and add them to regression evaluation suites.

How automated AI evaluation and observability works

AI Evaluation and Observability Platform

Evaluate, observe, and replay with full context

See how K2view scores outcomes, monitors production behavior, and turns real interactions into repeatable evaluation cases.

Evaluate outcomes and execution, step by step

Evaluate each interaction across configurable evaluation criteria, with visibility into the outcome and the execution behind it. In pre-production, compare results against golden answers to detect regressions.

  • Define built-in or custom evaluation criteria in natural language

  • Score overall outcomes and individual steps, including data, tools, and subagents

  • Route low-scoring or selected evaluations for human review

AI Evaluation and Observability Platform: AI evaluation pre-production zoom image
Evaluate outcomes and execution across configurable evaluation criteria.

See what is happening across production interactions

Monitor configurable signals across live sessions to surface trends, anomalies, and issues that require attention. Drill into the evidence behind any interaction.

  • Track configurable signals, trends, and exceptions across sessions

  • Monitor latency, token consumption, cost, errors, and execution status

  • Inspect the complete trace, including the operational business state, behind interactions that require investigation

AI Evaluation and Observability Platform: See what is happening across production interactions 1 zoom image

Monitor production signals and drill into the interactions behind them.


Turn production interactions into repeatable evaluations

Package a production interaction with its original context and configuration, replay it in a lower environment, and add it to an evaluation suite for future regression checks.

  • Preserve production interactions as snaps with their point-in-time context

  • Replay them in lower environments under the original execution conditions

  • Turn validated interactions into golden cases and failures into regression cases

AI Evaluation and Observability Platform: Turn production interactions into repeatable evaluations 1 zoom image

Replay production interactions with their original context preserved.


Explore related AI context solutions

See how the K2view AI Context Platform delivers and governs the operational context behind every evaluated interaction

AI Context Delivery

Use data agents to orchestrate the precise context and actions each AI interaction requires.

  • Interpret intent and resolve the relevant business entities
  • Invoke data-product tools, MCP, APIs, SQL, and RAG
  • Assemble structured and unstructured context in milliseconds
  • Execute authorized actions and write-back

AI Runtime Governance

Dynamically control the data and actions permitted for each interaction based on its runtime context.

  • Evaluate permissions, entity scope, and task scope in flight
  • Apply masking, tokenization, privacy, and consent controls
  • Control which tools and actions can be invoked
  • Govern authorized updates and write-back
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